Course Title
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Description | Course Length | Course Format | |
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As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesn’t have the same results with another employee. Understanding and “speaking” to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for building connections with employees, running productive meetings and enhancing employee motivation.
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Half Day | CRPL | |
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When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture.
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One Day | CRPL | |
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Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress.
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Approx. 80 minutes | E-Learning | |
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Most managers are aware that the old school "command and control" method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques to increase any employee's performance.
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Approx. 80 minutes | E-Learning | |
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Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a five (5) step process for effective delegation, recognize and overcome barriers to successful delegation and identify the most appropriate tasks for delegation.
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Approx. 80 minutes | E-Learning | |
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Using a case study approach, this course offers straightforward, easy-to-follow process designed to improve the way you make business decisions or any decision that can help you reach your goal. Our decisions and choices shape our professional and personal lives. Sadly, decision-making is seldom taught as a skill in its own right. This course will present a clear process and user-friendly techniques for making smart choices.
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Half Day | CRPL | |
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Being promoted is great news! However, it presents major challenges to people being recognized for their expertise and technical know-how. Management is a completely different skill set than any job leading up to the position of manager. Learn the necessary skills to thrive in this transition. This course covers effective delegation, coaching employees, strategic planning, developing trust, and why personal development is critical to success.
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One Day | CRPL | |
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Would you like to give feedback that sticks? Do you ever hesitate to give feedback because you’re not sure what to say? Do you get defensive when someone gives you feedback? This program will give you answers to these questions as well as ideas about :
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Half Day | CRPL | |
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Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress.
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Half Day | CRPL | |
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Examine Generation X; who are they, what makes them that way, and the challenges and benefits they have brought to the forefront of today's workplace. Learn proven strategies on how to get along with others at work who have a different view of and approach to work-life. Techniques on managing and motivating Generation X-ers are included.
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Half Day | CRPL | |
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Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position. Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change won’t go away; it will only increase and you and the people around you need to learn to embrace change. In this program you will taught identify different reactions to change so that you will be better prepared to help employees through it. You will design a plan to help others through change and apply that plan by aligning systems and structures within your organization to better meet the needs of employees experiencing change.
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One Day | CRPL | |
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Being a manager and being an effective “leader” are very different skill sets. This course will help you learn what the biggest differences are between managers and leaders, how to put the leadership building blocks into place and how to adapt the language of influence. Some of the areas covered will be: the ideal leader, support systems, risk-taking, vision, relationship building, and listening effectively. This course is a must for those managers who really want to make a difference!
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One Day | CRPL | |
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The premise of this program is that motivation is not something you do to others; people motivate themselves. This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. “Leading and Motivating” focuses on providing the skills and techniques you will need to help groups develop a sense of community, to acquire influence over their work-related actions, and to enjoy the openness of shared information and feelings.
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Approx. 80 minutes | E-Learning | |
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Why a program about managing managers? What is it that’s difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their “stuff” ends up being “fires” for you to put out. #2: Your direct reports may manage a wide variety of functions, and it’s difficult for you to create a sense of unity and cohesiveness for your entire group. #3: If you’re typical of most mid-level managers (and of most people!), you would just as soon ignore sticky situations such as dealing with difficult people. In fact, you may even back away. Managing managers takes courage, and in this course we give you a simple, but effective two-pronged approach — focusing on developing your business strategy, while also improving your leadership skills.
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One Day | CRPL | |
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All managers face challenges, but managers of technical professionals face an additional and unique blend of challenges. Whether it is scientists, engineers, health professionals, or architects the nature of technical professionals and their work requires a second set of management tactics. Learn tips and tricks on how to manage, lead, motivate, and communicate effectively with teams focused on solving highly complex issues.
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Half Day | CRPL | |
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Learn to develop standards and the steps for results based measurements in this program for managers and and supervisors. Managers will learn how to assess performance based on established standards and will also learn how to support employees as they work to meet and exceed goals. You will learn a process to develop clear standards, manage performance and conduct formal and informal performance discussions in this comprehensive program.
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Approx. 80 minutes | E-Learning | |
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The basic premise of this program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. The three elements of this type of climate are community, influence and openness. The program focuses on providing the skills and techniques you will need to help groups develop a sense of community, to acquire influence over their work-related actions, and to enjoy the openness of shared information and feelings.
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One Day | CRPL | |
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The big secret to management success: Treat employees as responsible adults. The really big secret: This is not unlike the process of raising children to be responsible adults – set them up for success by giving them small tasks/problems they have a good chance of handling well; don’t jump in and rescue them when trouble arises; instead, let them learn from their mistakes. This program offers skills and tools to help managers develop responsible employees, decrease struggles and conflict, encourage “accountable moments” as learning opportunities and provide appropriate workplace counseling when needed. All the secrets will be revealed!
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One Day | CRPL | |
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Today’s work environment often includes high-tech oversight with traditional supervision skills. Both can be very time consuming. This course provides strategies for balancing computer-based documentation and reporting with the face-to-face coaching and encouragement your employees need to do their best work. You will learn how to establish a regular schedule that combines both “open door” hours for your employees and colleagues and “closed door” hours for concentrating on your computer work. As a result, you will maintain visibility and relationships while ensuring the highest quality of your technical oversight work.
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One Day | CRPL | |
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Most managers are aware that the old school "command and control" method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques to increase any employee's performance.
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One Day | CRPL | |
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What is “The Sandwich Generation? This term refers to the 44 percent of the population between the age of 45 and 55 that is sandwiched between children still living at home and elder care responsibilities. This group, once called the Baby Boomers, is facing a new demographic trend. For the first time in our history, Americans as a population have more parents than children, and as a result are experiencing the enormous pressures of having to care for this growing group of dependent relatives. This program helps you recognize the special needs of this group within the workplace, while also giving applicable tips and tools to maintain a healthy, balanced lifestyle.
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One Day | CRPL |