HR & Training - Course Library : Treeline

Course Title	Description	Course Length	Course Format
Behavioral Interviewing	This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether you’ve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? You'll have better interviewing skills which lead to better hires and a competitive edge for your organization.	Half Day	CRPL
Career Planning and Development	Today’s work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plan—and following through on it. Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program.	One Day	CRPL
How to Conduct Internal Investigations	Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed. At other times, a formal investigation is required. In any event, how the investigation is handled can make the difference between a fair outcome and a lawsuit. This program gives you the knowledge and tools to conduct a good faith investigation with a reasonable conclusion, write reports that are complete yet concise and maintain rapport and respect with employees.	One Day	CRPL
Interactive Interviewing Skills	When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative reactions and deal constructively with other people’s anger. In turn, you will have increased confidence in your assessments and interviews, and faster and more thorough results for your clients.	Half Day	CRPL
Interviewing and Hiring	Click here to take a demo of this e-learning course. Hiring quality employees is one of the most critical tasks in any organization. The basis of effective interviewing is asking the right questions. Let’s face it. If you ask candidates hypothetical questions you will get hypothetical answers. In this program you will learn the art of interviewing systematically so that you are getting the information that is most critical for job performance. Identify competencies associated with the job, conduct interviews and practice evaluating and recruiting candidates in this highly interactive curriculum.	Approx. 50 minutes	E-Learning
Interviewing and Hiring	Hiring quality employees is one of the most critical tasks in any organization. The basis of effective interviewing is asking the right questions. Let’s face it. If you ask candidates hypothetical questions you will get hypothetical answers. In this program you will learn the art of interviewing systematically so that you are getting the information that is most critical for job performance. Identify competencies associated with the job, conduct interviews and practice evaluating and recruiting candidates in this highly interactive curriculum.	One Day	CRPL
Performance Management	This performance management program teaches you the basic concepts of a performance management system and the means needed for building and implementing a performance strategy within your organization. This understanding empowers you to translate your strategy into actions that can be measured and monitored throughout your organization. Create ownership and accountability in your employees by giving them meaningful goals, develop credible measurements that impact results and have meaning for the employee and the organization, and when needed, follow a fair and objective plan for progressive discipline when performance problems haven’t been solved through other means	One Day	CRPL
Positive Approaches to Resolving Performance and Conduct Problems	Countless organizations have some sort of goal-setting plan, and many managers do some sort of coaching. However, when the situation gets sticky with employees not performing up to established goals, many managers become uncertain how to handle the situation effectively. In this program you will learn how to define and identify problem employees or non-performers and then create a plan that will encourage employee buy-in and carry out a disciplinary session that will work for both you and your employees.	One Day	CRPL
Retention: Attracting and Keeping Your Best	Managing people can be one of the hardest jobs in the world. Trying to meet the needs of a group of people and make them feel comfortable and at ease, all while maintaining a productive environment may seem impossible. But it’s not! Taking retention seriously can, in the end, be the best management tactic that you have ever tackled. This program will offer you methods and procedures that will attract and keep the best employees and also allow you to measure and communicate the benefits and costs of a retention strategy for your organization.	One Day	CRPL

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