Course Title
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Description | Course Length | Course Format | |
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Hiring the wrong employee can be extremely costly. This course makes the interview process more effective. This mini-program teaches interview techniques to determine if the interviewee is the right person for the job.
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One Hour | CRPL | |
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Managers who know how to coach are able to observe, assess, and interact in ways that develop and maximize the individual effectiveness of each employee. Learn the various approaches to coaching and practice the appropriate and most effective coaching techniques.
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One Hour | CRPL | |
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Click to for a preview of this mini-program (PPT).
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One Hour | CRPL | |
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To become more effective at work and life, ineffective listeners need to improve their listening skills. This mini-program provides a listening skills self-assessment, a framework to differentiate between effective and ineffective listeners, and the training and exercises to improve every participant’s listening skills.
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One Hour | CRPL | |
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To improve their effectiveness, supervisors need to improve their communication skills. This mini-program teaches first-time and experienced supervisors valuable and memorable skills to establish direction, set expectations, build listening skills, replace criticism with feedback, improve body language, offer encouragement, handle conflict, and recognize the signs of escalation.
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One Hour | CRPL |