SmartShop is developed by The SmartFactory (http://smartfactory.ca), a division of InBox Solutions (http://inboxsolutions.net)
These programs include the art and science of communication skills for technical professionals, emerging leaders and management.
These programs include cultural competencies, diversity and inclusion awareness, preventing workplace and sexual harassment.
These programs include how to manage stress, challenge negative attitudes at work, conflict resolution, office politics, establishing workplace civility and dealing with violence in the workplace.
These programs include discovering what customers really want, how to help your team deliver exceptional service and servicing customers by phone.
These programs include budgeting basics and finance for non-financial professionals.
These programs include behavioral and interactive interviewing, career planning and development, conducting internal investigations, hiring, retention best practice and performance management.
These programs outline building trust, decision making, giving and receiving feedback, managing generational issues, leading change, motivating employees, successful coaching and supervising.
These programs outline emotional intelligence, prioritizing, work/life balance, managing stress and influencing others.
These programs outline business etiquette, problem solving, goal setting, project management, time management, meeting effectiveness, negotiation, business writing, strategic planning and succession planning.
These programs include sales effectiveness, phone sales and sales presentation skills.
These programs include cross functional teams, defining team roles and responsibilities, managing remote teams, team building and team leadership strategies.
Training X-Press is a new collection of mini-programs designed for traditional classroom delivery. Designed for new and experienced trainers, the mini-programs come in two tracks: (1) HR Compliance and (2) People Skills.
If you would like to take a free 2 minute demo, click here.